Support

Found a bug, a level that feels wrong, or a purchase problem?

My purchase didn't arrive

Open the Store screen and tap Restore purchases. Purchases are tied to your Apple Account, so they come back on a new device the same way. If it still does not appear, email with your receipt from Apple and we will sort it out.

A level seems impossible

Every level ships with a machine-verified solution, and the game tells you when a board genuinely cannot be won any more. If one feels impossible but the game has not said so, tell us the number — that is a tuning bug we want to fix.

I made Mud and I'm stuck

Mixing is irreversible, which is why undo is free and unlimited — tap it as many times as you need, it never costs coins and never will. If a board is already lost, the hint on the dead-end screen takes you back to the pour that lost it.

I can't tell the colors apart

Turn on Settings → Colour-blind mode. Every layer gets a letter code, the patterns get stronger contrast, and patterns can no longer be switched off. The game is designed to be completable in greyscale — if you find a screen where colour is the only signal, that is a bug and we want to hear about it.

How do I delete my data?

Settings → “Delete local data” removes all progress, coins and settings from your device, permanently. Details are in the privacy policy.

Do I need to be online?

No. Huefall plays fully offline. A connection is only used for ads and for restoring purchases.